• Emphasize Quality - Understand and conform to our customer requirements and deliver error-free products and services on time

  • Stay Close to the Customer - Know their needs; provide valued products and services. Create partnership relations between CST and customer

  • Have Integrity - Emphasize honesty, truth, and fairness

  • Take Initiative - Set high goals; be action oriented, but don't over-commit

  • Measure Performance - Manage by timely feedback - Quality, Delivery and customer inputs

  • Demand Excellence - Stress continual improvement in all we do

  • Stick to Our Plan - Focus on our business strategy and execute

  • Be Lean and Competitive - Keep it simple; avoid corporate fat and bureaucracy